software development case study examples | case study for software development

Overview

Proper and effective Credit Management is very important to keep any business running. For medium and large corporates this in no time becomes a major limitation resulting into bankruptcy. A software development company in Netherlands identified this as a major gap and prepared an outline of an online Custom Software which can help all these companies manage and attend to their pending invoices and offer much more services around the same.

The Problem

There was already an online system which was serving the purpose but lacked in features like accessibility across all devices, ease of usability for the operator, qualified and easy to use reports, effective and conducing dashboard being some of the shortfalls. The company needed a software which is advance, built on latest technical platform, secured and can cater to high volume of users.

‘SiteFit’ after their market research approached CodeEpsilon Services with the requirement to make a custom web based Credit Management Application that can be used by the corporates and individual business personal to manage their credits. The software along with the management was also supposed to provide host of other features facilitating them in strategizing and recording the proceedings in these regards and get reminders at the right time.

The Approach

CodeEpsilon Services initiated an analysis phase which included INTERFACING with exiting system and workflow to understand the current working scenario. In parallel collaboration with the customer was done to define features and understand the expectations from the new system.

In-depth analysis was done and the definition of the new system was drawn in WIREFRAMES giving customer the exact idea of the upcoming system. This helped define a clear scope statement giving the visual details of the upcoming system in terms of screens and workflows. It also depicted the navigational flow and system interfacing of user. Wireframe helped developing the framework for the technical team to base the development on.

While designing the system critical aspects like security, robustness, uptime, availability and of course migration of the existing transactions to the new system, were taken into consideration. The key market need was the management of ownership of the data and wrap it up into package to give it to the owner once the owner decides to move out of system.

The design implemented was a distributed system having separate front end, back end and data layer. This was done to give system a lot of robustness, enabling usage of heterogenous technologies that suit the best for that role and keep security aspect astringent across the complete system.

The complete system was developed using Agile Methodology with weekly sprints. This was to make sure that the customer is aware and engaged all across the development cycle. This enabled the customer to participate in every aspect of application and be connected to the outcomes at each stage.

Usage of Agile Process also enabled setting and changing the priorities as per market needs and be flexible towards end users’ needs.

The Challenges

Usability

The new system although being more up to standard from UI/UX standards, expected the transition of the users from the old system. It was very important that users of the system get adapted to the new system in terms of the workflows and administration console before they are switched to it.

This challenge was handled by doing extensive WIREFRAMING during the requirement gathering sessions.

Data Management

Another challenge was the management, security and ownership of the data.

Business Houses were hosting accounting software in their local facilities. The debtor data from these tools were to be mapped into the CMT system enabling CMT system to operate on the debtor invoices and payment reminders. This was handled by importing data from these tools frequently into CMT system.

Data Ownership

The Business Users of the system wanted to own THEIR data and in future, if they want to move away from this system, they wanted to carry their product and transaction data out of the system.

The application was made secure using various aspects like user authentication, usage of SSL, token based security for the API calls etc. The ownership of data was provisioned by building data management layers. One database was used as common database containing data owned by the CMT Platform. Individual data was stored in independent databases which could be easily plugged out from main Trading Platform as and when needed without effecting remaining system.

The Solution

Architects at CodeEpsilon devised a cloud based online solution for SiteFit. The web system is versatile enough to provide the right platform for Business Houses and Individual Business Owners manage their credits and view all defaults anywhere anytime. The CMT enabled restricted access based on user roles and gives the flexibility to create and manage custom workflows for the management of the credit. The system comes with basic features with Free Subscription and also provisions special feature extensions in Subscription Mode.

The new system is a complete transformation of current online platform with 95% automation. The new system has detail logging mechanism logging each action taken by any of the user. This System is highly secure and provisions the users with inline tools for day in day out use like events calendar, highly interactive dashboard for better operations.

By Choosing CodeEpsilon Services Pvt. Ltd as their solution provider, Client was able to provide a highly secure Responsive web application accessible via almost all devices uniformly.