software case study examples | data tracking software

Overview

A mid-size company involved in management of the case tracking information based on their experience knew that the management and tracking of information is very crucial for solving any case. Usual Tracking methodologies and tools help manage and track the information but in a very crude and painful way which often results into overlooking of certain information which tends to be very critical for the case.

The Problem

They came up with the requirement of a digital investigation reporting and management system that can take away the pains of traditional way of doing the same. The system had to be secured enough as it holds critical information and at the same time needs to be easy enough to use not to further put stress on the team.

The Challenges

Usability

The application was expected to have a well-defined user-friendly interface with an easy flow. The objective was that the user should get easy and quick access to forms. System design should also allow the possibility to open and work on multiple forms and data tools for efficient management and retrieval of information.

This challenge was overcome by making NFP and putting them to test by Beta Users. The interface identified the best from all the tests was taken as final implementations.

Resource Availability

The system was expected to run on local environment, not connected to internet. A complete resource management and import system was formulated so that the application can always work on internal resources.

The Solution

The solution implemented was a Desktop Windows Application. It was a fully self-sustained application with no external dependency for its functioning. It would be operated upon in local network with no connection to outside world giving it immense security intuitively.

Tracking Information System enables Case Information recording and Management – The Digital Way. It helps making investigations and tracking of the data more efficient and proper. It helps tracking and recovery of information in a way that makes the whole job more efficient.

By Choosing CodeEpsilon Services Pvt. Ltd as their solution provider, Client was able to provide a highly secure Responsive web application accessible via almost all devices uniformly.

It enables keeping all pertinent case information organized and in one place. Simplified data entry in consistent formats makes entering and finding case details a breeze. Tracking Information System allows users to quickly find information in the system with an easy to use keyword search, and view related images and other documents which have been obtained.

Readily needed resources were made available within the system. It consisted of resources like World Clock, Time Zone Map, FAA Link, Earth Point Link, Map Links, Country Codes, Airport Codes, Zip Codes, Bank Account Routing Numbers and Dictionary as hands own resource to make Investigation information easy and handy.

It was also provisioned with Message Boards/ Shift Logs - To keep the team up-to-date with case needs, Internal Chat for User to communicate internally; the chat string stores for 24 hours, Upcoming Events- Reminders of upcoming events, meetings, or calls related to the case and Qtis Databases - Up to 35 databases and growing. Customizable to client’s needs.

The Result

A self-sustained self-dependent Windows Application with:

Built in management tools.
Users access limited by case.
Multiple information trackers.
Case wide search capabilities.
Extensive System & Data Reports.
Automatic history log of data changes.
Quick search tools for information retrieval.
Integrated calendar for key event reminders.
Save and link photos, documents, audio and video recordings.
Searches to aid in identifying associated persons, vehicles, locations, photos and other pertinent information.