Remote Infrastructure Management
Service at the Speed of Technology
Welcome to the CodeEpsilon Remote Infrastructure Management!
Remote Infrastructure Management Services
Managed
Services
- Incident Management
- Problem Management
- Proactive Monitoring
- Identifying & Handling failures
- 24/7 Availability
- Regular Reporting and Communication
- Industry Best Practice Framework
- Helpdesk Support
Cloud Management Services
- Configuration and Maintenance
- Migration & Upgradation
- Monitoring, scaling, and Maintenance
- Security and Compliance Features
- Analytics and Reporting
- Automation and Orchestration Tools
- Integration with Other Tools
- Cost Optimization
- Improved Availability and Scalability
Storage & Data
Administration
- Setup and Provision Storage
- Capacity Management
- Network Attached Storage
- Backup Management
- Monitoring and Troubleshooting
- Capacity Planning
- Backup and Recovery
- Database Tuning
- DB Migration
Delivering Remote Management with Security and Flexibility
Consultation
We anticipate building out or expanding our IT infrastructure. You demand technical assistance from a qualified professional who can comprehend your needs and make the most significant recommendation. Based on the first consulting provided by our highly skilled technical staff, we can begin implementing or managing your infrastructure.
Ongoing Support and Maintenance
In addition to servers (Linux and Windows), networking, routers, switches, and anything else you need to run your IT infrastructure, we offer online maintenance and support for all types of equipment.
24/7 Surveillance
We offer proactive alert Management along with 24-hour service monitoring. We respond to the warning as soon as we are made aware of it and quickly remedy it.
Infrastructure Management for Web Hosting
We have a tremendous amount of experience managing the infrastructure for web hosting. We can create, install, and maintain any operating system and hosting control panel (e.g., Cpanel, Plesk, Direct Admin, CWP, WebsitePanel, and more)
Management of Corporate Infrastructure
It differs slightly from other forms of infrastructure, such as web hosting. It necessitates an understanding of client operating systems, networking, and servers in addition to servers. We have years of experience installing and administering servers, configuring networks, configuring client nodes, the configuration of the active directory, and configuring the Exchange Server, among other things.
Vendor and Asset Management
We keep a database of your different IT vendors, with contact information, an escalation matrix, and obligations about response time and resolution times. Every vendor support request is recorded, and we ensure that your vendors adhere to the service level agreements stated in their contracts.
Security Management Services
Our team manages remote infrastructure using an IP-based KVM. Your firewall is monitored and operated by us, and we also implement scripting for policy backups, track performance, and patch software. In addition to making security-related modifications to your firewall, we also disable ICMP packets, update blocklists, and modify rule-based settings.